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SHOP POLICIES

  • BEFORE YOUR PURCHASE: We cannot state this enough, our customers are responsible for reading each item description carefully and emailing us with any questions prior to purchase. We DO NOT accept RETURNS, NO REFUNDS, NO EXCEPTIONS. Darling Baby is not responsible for lost, stolen or delayed packages; our customers are responsible for insuring their packages, and insurance is available at the bottom of our website (labeled INSURANCE ADD-ON).

  • WHO WE ARE: A small boutique Women Owned shop that offers unique and affordable clothing garments for your littlest darlings! Unlike large chain or retail stores, we're a family owned handmade business, just outside Seattle, WA. We believe in kindness, loyalty, courtesy and want you to have an incredible experience with our shop.

  • SHIPPING: Our items are not ready to ship. Allow up to 3 weeks at minimum and 4 weeks maximum processing time, which allows us time to make, package and ship your order in a timely manner. 

  • RETURNS/EXCHANGES/CANCELLATIONS: Due to items being available in limited quantities and sizes, all sales are final and we do not offer returns or exchanges of any kind. To cover our cost of materials and time, we cannot cancel orders once they have been submitted. If you've received a different item by mistake, contact us and we will absolutely make it right. We urge you to email us with questions prior to purchasing.

  • LOST, STOLEN OR DAMAGED PACKAGES: Contact USPS immediately if your package is lost, stolen or damaged. We are not responsible for inaccuracies once it departs our facility. 

  • IN-TRANSIT TIMES: All US orders ship First Class (5-10 in-transit days). All INTL orders ship First Class (2-4 week in-transit days)

  • INTERNATIONAL: All International orders are shipped USPS First Class. Please allow up to 4 weeks for your order to arrive, sometimes can be longer depending on your location. Contact us to add insurance on your order, as most INTL orders are subject to long delays.

  • FIT & SIZING: If your child's size is at the tope of our size range, we recommend sizing up to ensure the garment will fit with room. We list a general size range for every item in our shop and cannot guarantee our items will fit every child, as every child can differ in size significantly. 

  • COLORS: While colors are matched as close as possible with a calibrated monitor, colors from the images may vary depending on individual computer screens. We urge you to message us if you have any questions on colors, as we're not responsible for the color correctness of your monitor, as all monitors have different variations of color correctness. 

  • CARE INSTRUCTIONS: Machine wash on gentle cycles and dry on low heat. Our Cashmere Products may be machine washed, on cold and line dry due to shrinking. Please review your item's description in detail for specific washing instructions. Any questions, let us know!

  • COUPON CODES & DISCOUNTED ITEMS: Cannot be redeemed for cash. Coupon codes cannot be credited/refunded. You must use your code at the time of purchase and must be rendered at checkout. We will not honor any discounts once your order has been placed and completed. If you're attempting to use a coupon code from a Giveaway Darling Baby was a sponsor of, you have 30 days to use it from the date you were notified. After 30 days your coupon code will expire and it can longer be redeemed; this is our shop policy.

  • DISCLAIMER: SMALL PARTS WARNING & CHOKING HAZARDS: Never leave a baby or child of any age unattended with any of our items. Our headbands and accessories are not meant for everyday use or wear; all our accessories are indented for special occasions and short term use with the supervision of an adult. Use common sense and the utmost care when handling our accessories and garments. All of our items feature small parts such as buttons, snap enclosures, faux flowers, etc. and can pose a choking hazard if left unattended. Darling Baby is not responsible for any damages or injuries that occur after our goods depart our facility.

  • All pictures and content within our website are the property of Darling Baby Shop and our contracted Photographers. You may not copy, reproduce, distribute or display any content or images from our website without our permission.